Privacy Policy

• Account data: name, email, phone, password hash, country.
• Listing & verification: documents you upload (e.g., proof of ownership), KYC metadata you consent to provide.
• Transactions: ticket purchases, amounts, currency, payment status (processed via payment partners; we do not store full card numbers).
• Usage: pages viewed, features used, device & browser info, rough location (derived from IP), log data.
• Communications: messages you send us (support, partnerships, “mail us”).
• Social/live: public handles you link (e.g., TikTok) and engagement signals around live events.

• Provide and improve PropFair features (draws, listings, live experiences, checkout).
• Verify vendors and listings to keep the marketplace fair and safe.
• Prevent fraud, abuse, and violations of our Terms.
• Personalize content (e.g., recommended draws) and send essential service emails.
• Comply with legal obligations and enforce our policies.

We use cookies and similar technologies to remember your preferences, keep you signed in, measure performance, and improve the product. You can control cookies in your browser settings. We may use privacy-focused analytics (e.g., first-party or hosted solutions) to understand usage without selling your data.

• Service providers that help us run PropFair (hosting, storage, analytics, payments, KYC).
• Compliance & safety when required by law or to protect users and our platform.
• Business transfers in connection with a merger, acquisition, or asset sale.

We do not sell personal data.

PropFair may process data in multiple regions. Where required, we use appropriate safeguards (e.g., standard contractual clauses) for international transfers.

We keep personal data only as long as necessary for the purposes described here, to comply with our legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type.

Depending on your location, you may have rights to access, correct, delete, or port your data; object to or restrict processing; and withdraw consent where processing is based on consent.

• Access/Export: request a copy of your data.
• Correction: fix inaccurate information.
• Deletion: request deletion where applicable.
• Objection/Restriction: manage marketing preferences and certain processing.

To exercise rights, contact us at the address below. We’ll verify your request and respond as required by law.

We implement administrative, technical, and organizational measures designed to protect personal data (e.g., encryption in transit, access controls, audit logging). No system is 100% secure—please use a strong, unique password and enable additional protections where offered.

PropFair is not directed to children under 13 (or the minimum age in your country). We do not knowingly collect personal data from children. If you believe a child has provided personal data, contact us and we’ll take appropriate steps.

We may update this policy as PropFair evolves. We’ll post the new date at the top and, when changes are significant, we’ll provide additional notice.

Questions or requests? Email hello@propfair.com or use our Mail Us page.

We aim to respond within a reasonable timeframe.